Subscription Policy
Your subscription will automatically renew at the frequency selected during checkout unless cancelled before your next billing date.
Billing
Your nominated payment method will be automatically charged on each renewal date for the applicable subscription amount.
Cancelling Your Subscription
You may cancel your subscription at any time.
To cancel your subscription, please email hello@discohair.com.au using the email address associated with your order.
To help us process your request as quickly as possible, please include:
- Your full name
- Your order number (if available)
We aim to process all cancellation requests within 1 business day.
To avoid being charged for your next subscription order, please ensure your cancellation request is submitted before your next scheduled billing date.
If your subscription has already renewed or your order has already been processed, your cancellation will apply to all future subscription renewals.
Subscription Discounts
Any discounts or promotional pricing offered on subscription purchases apply only while your subscription remains active.
Failed Payments
If we are unable to process your payment, we may retry the payment before suspending or cancelling your subscription.
Returns & Refunds
Subscription orders are subject to our standard Returns Policy. Please refer to our Returns Policy for more information.
Changes to This Policy
Disco Hair reserves the right to update or modify this Subscription Policy at any time. Any changes will apply to future subscription renewals.
Contact Us
If you have any questions regarding your subscription, please contact us at:
Email: hello@discohair.com.au